IKross Shipping Policy
Fast, Reliable & Secure Delivery

At iKross, we are committed to delivering your favorite products quickly, safely, and efficiently. This Shipping Policy explains how we process, handle, and deliver your orders placed on ikross.com.

1. Order Processing Time

- Orders are processed within 1–2 business days after receiving confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure reliable delivery:

• Standard Shipping: 5–7 business days
• Express Shipping: 2–4 business days
• International Shipping: 7–15 business days (may vary by country)

3. Shipping Charges

- Shipping charges are calculated at checkout based on delivery location and shipping method selected.
- Free shipping may be available on promotional offers or minimum order amounts.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment in real-time.

5. Delayed or Lost Shipments

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather, customs clearance, or courier issues. If your shipment is delayed or lost, our support team will assist you promptly.

6. Incorrect Address

Customers are responsible for providing accurate shipping details. iKross is not liable for delays or non-delivery caused by incorrect or incomplete addresses.

7. Contact Us

For any shipping-related questions, feel free to reach us:

• Email: support@ikross.com
• Phone: [Your Customer Service Number]

We are here to make sure your iKross experience is smooth, safe, and on time.