iKross Privacy Promise
Your Trust, Our Integrity

At iKross, we believe in clear, honest, and secure relationships with our community. Your privacy isn't just a policy to us; it's a fundamental part of our promise to deliver excellence. This document explains how we honor that promise when you interact with ikross.com.

1. The Information We Cherish (And Why)

We only collect information that helps us build a better experience for you. It falls into two categories:

a) Your Digital Blueprint (Device Information)

When you explore ikross.com, we automatically gather a small, anonymous snapshot of your visit. This includes your browser type, IP address (general location, not your home address!), time zone, and how you navigate our world. This helps us improve for everyone.

b) Your Partnership Details (Order Information)

When you decide to bring an iKross product into your life, we collect your name, shipping address, email, phone number, and payment details. This “Partnership Information” lets us deliver your gear, protect your transaction, and keep you informed.

2. How We Use Your Information: Our Purpose-Driven Pledge

• To Fulfill Our Partnership: We use your Order Information to process payments, ship your order, send confirmations and handle returns.
• To Guard Against Risk: We screen for potential fraud to protect both you and iKross.
• To Craft Your Perfect Experience: We use your Digital Blueprint to analyze trends and optimize our website.
• To Share Our Journey (With Your Consent): With your permission, we’ll send product updates and stories. No spam, ever.

3. Connected Adventures: Behavioral Advertising

We use tools like Google Analytics and social media pixels to show you relevant ads. You can opt-out anytime through your browser or Google Ads settings.

4. Your Rights: You Are the Captain

• Access your personal data.
• Correct inaccuracies in your data.
• Request deletion of your personal data (subject to legal requirements).

5. Our Keeping Promise: Data Retention

We retain your Order Information only as long as needed to fulfill our obligations and legal requirements. You may request deletion where possible.

6. Reach Our Base Camp

Have questions about our Privacy Promise? Reach out to us:

• Email: trust@ikross.com
• Phone: [Your Customer Service Number]

We are committed to responding with clarity and respect.